Terms and Conditions

Welcome to The Rug Mart. By accessing or using our website www.therugmart.co (“Site”), you acknowledge and agree to comply with and be bound by the following Terms and Conditions (“Terms”). We strongly encourage you to read them carefully before using our website or purchasing any products. If you do not agree to these Terms, you are not authorized to access or use our website, services, or products in any manner.

These Terms govern your access to and use of our website, the purchase of our products, and the use of all services offered by The Rug Mart. The terms “we,” “us,” and “our” refer to The Rug Mart, including its affiliates, subsidiaries, and employees.

1. Acceptance of Terms

By visiting our Site, creating an account, or purchasing products from us, you are engaging in our “Service” and agree to be bound by these Terms, including any additional policies referenced herein or made available via hyperlink.

These Terms apply to all users of the Site, including but not limited to casual browsers, registered customers, merchants, vendors, and contributors of content.

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page, and your continued use of the Site after such updates constitutes your acceptance of the revised Terms. It is your responsibility to review this page regularly for updates.

2. Eligibility

By using this Site, you confirm that you are at least the age of majority in your country of residence.

If you are a minor, you may only use the Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

3. Online Store Terms

You may not use our products or services for any unlawful or unauthorized purpose.

You must not transmit any malicious code, viruses, or harmful content through our Site.

Any violation of these Terms may result in immediate suspension or termination of your access to our services, without prior notice.

4. General Conditions

We reserve the right to refuse service to anyone at any time for any reason, including but not limited to violation of these Terms or suspected fraudulent activity.

While non-credit card information may be transmitted unencrypted across networks to ensure functionality, all credit card or payment details are securely encrypted during transmission.

You may not copy, reproduce, resell, or exploit any portion of our website, products, or services without our express written consent. Unauthorized use may result in legal action.

5. Accuracy of Information

We strive to ensure that all product descriptions, pricing, images, and other information on our Site are accurate and up-to-date. However, we do not warrant that such information is complete, current, or error-free. Any reliance on the information provided is strictly at your own risk.

We reserve the right to correct errors, update content, modify services, or withdraw products at any time without prior notice.

6. Modifications to Service & Pricing

Product prices, availability, and services are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any product or service at any time, in our sole discretion.

We will not be held liable for any loss, inconvenience, or dissatisfaction resulting from such changes, suspensions, or discontinuations.

7. Products & Services

Certain products may be available exclusively online and may have limited stock.

We make every effort to display colors, designs, and details as accurately as possible; however, actual products may differ due to screen settings, lighting, or photography variations.

We reserve the right to limit product quantities per customer, per region, or per order.

8. Orders, Billing & Account Information

We may refuse or cancel any order at our discretion, including but not limited to orders suspected of fraud, violation of these Terms, or discrepancies in billing/shipping information.

You agree to provide accurate, complete, and up-to-date information when creating an account, placing an order, or making a payment.

Failure to provide accurate information may result in order cancellation or delayed delivery.

9. Third-Party Tools & Links

We may provide access to third-party tools, websites, or services, which are not under our control and are provided “as is.”

We disclaim any responsibility for the content, accuracy, or practices of third-party websites and services.

By using such third-party tools or websites, you assume full responsibility for any associated risks.

10. User Submissions (Comments & Feedback)

By submitting comments, feedback, ideas, or other content (“Submissions”), you grant The Rug Mart unrestricted rights to use, reproduce, modify, publish, and distribute such content without obligation to compensate or respond.

You agree that your Submissions will not violate third-party rights, contain unlawful, harmful, or offensive content, or infringe intellectual property rights.

11. Personal Information

Any personal information you provide through the Site is governed by our Privacy Policy.

We are committed to protecting your privacy and ensuring the security of your personal data.

12. Errors & Omissions

From time to time, the Site may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct such errors and cancel orders if necessary.

13. Prohibited Uses

You may not use the Site for:

  • Any unlawful, fraudulent, or malicious activity.
  • Violation of intellectual property or other proprietary rights.
  • Uploading viruses, malware, or harmful code.
  • Collecting personal data of other users without consent.
  • Misleading or deceptive activities.

Violation of these rules may result in suspension or termination of access, and may subject you to legal liability.

14. Disclaimer of Warranties & Limitation of Liability

All services and products on this Site are provided “as is” and “as available” without any warranties, express or implied.

We do not guarantee uninterrupted, secure, or error-free access to our services.

To the fullest extent permitted by law, The Rug Mart disclaims liability for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our Site, products, or services.

15. Indemnification

You agree to indemnify, defend, and hold harmless The Rug Mart, its affiliates, employees, officers, and partners from any claims, damages, liabilities, or expenses arising from your breach of these Terms, misuse of the Site, or violation of applicable laws.

16. Severability

If any provision of these Terms is deemed unlawful, invalid, or unenforceable, the remaining provisions will continue in full force and effect.

17. Termination

We may suspend or terminate your access to the Site and Services at any time, without notice, for violations of these Terms.

Termination does not release you from obligations incurred prior to termination.

18. Governing Law

These Terms are governed by the laws of the Islamic Republic of Pakistan, and all disputes shall be subject to the exclusive jurisdiction of the courts of Islamabad.

19. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and other relevant policies, constitute the entire agreement between you and The Rug Mart, superseding any prior agreements, communications, or understandings.