Privacy Policy

At The Rug Mart, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our products. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect information necessary to provide you with a seamless shopping experience:

Personal Data: Name, email address, phone number, billing/shipping address, and order history.

Payment Data: Transactions are processed via secure third-party gateways. The Rug Mart does not store your credit/debit card details.

Technical Data: IP address, browser type, device information, and browsing behavior collected via cookies and similar technologies to optimize site performance and user experience.

2. How We Use Your Information

Your data allows us to:

  • Process and fulfill your orders efficiently.
  • Communicate updates regarding your shipment or customer service inquiries.
  • Improve our website design and personalize your shopping experience.
  • Send promotional materials only if you have explicitly opted in.
  • Comply with legal obligations and prevent fraudulent activities.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We only share data with trusted partners essential to our operations, including:

  • Logistics and courier services for delivery.
  • Secure payment processors.
  • IT and analytical service providers.

We may also disclose information if required by law or to protect the rights, property, and safety of The Rug Mart and our customers.

4. Cookies & Tracking

We use cookies and tracking technologies to remember your preferences, analyze site traffic, and enhance your overall shopping experience. You can manage or disable cookies through your browser settings; however, this may limit certain website functionalities.

5. Data Security

We implement industry-standard security measures, including SSL encryption and firewalls, to protect your data. While we strive for maximum security, no method of transmission over the internet is 100% secure.

6. International Transfers

For customers outside Pakistan, please note that your data may be processed in a country other than your own. By using our site, you consent to these transfers under the protection of this policy.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for marketing communications at any time via the “Unsubscribe” link in our emails.
  • Object to certain processing of your personal data.

8. Policy Updates

The Rug Mart reserves the right to modify this policy at any time. Any changes will be updated on this page with a revised “Last Updated” date.

Last Updated: April 30, 2026